How To's

Below are some of are common questions

- Carefully remove first lash from the lash tray. We suggest
you remove the adhesive if there is build up attached to the lashes.

Fit your lashes to your eye by holding the lash to your eye and measure
whether lash should be trimmed. Ideally you should use eyebrow scissors
for better accuracy.

- Take edges of your lash and bend them in a U shape. This will make the lashes more flexible.

- Apply your favorite lash adhesive along lash band. Please follow glue instructions on how to apply.

- Curl your eyelashes

Use tweezers, eyelash applicator or hands to place lashes as close to
your natural lash line as possible, start from center, then inner, then
outer side.

- Apply mascara (optional) and/or apply liner to fill in any gaps.

Check out our Lash Guide section for step-by-step instructions on how to apply lashes like a pro.

How To Apply False Lashes

How to Care for Your Lashes

You want your lashes to last, so be gentle when removing
them. First, securely hold the lash at the base and, beginning at the
outer corner, gently pull the lash towards the direction of your inner
eye. Repeat this process with the other eye. Your false lashes should
come off without much effort or discomfort.

If your lashes are
still not coming off easily, try applying a small amount of non-oil
based make up remover with a cotton swab.  Do not wipe across your
entire lash line or eye with it.  Just dab the specific areas where your
lashes won't release until you have softened the lash glue. Then you
can remove them easily from the outside in.

False lashes are meant to be applied just above your natural lash line, so as long as you apply them as recommended, your natural lashes will not be affected

Always trim from the outer end of the lash and not the inner. Usually we
recommend users cut just short of the natural length of the eye as this
will provide an easier application and will prevent the band from
poking the inner corner of your eyes. You may get further information on
how to apply Lash West Lashes by clicking the link.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Sorry not at this current time.

Once you hit the send button your order will be sent to us.  You will
receive an order confirmation email notifying you that your order is
received and could take 2 – 4 processing days to ship.  We want you to
get your orders as fast as possible so we try our best to reduce the
processing time.  Please note that during special promotions or sales,
processing can take between 5 – 7 business days due to an influx of

Please see our refund policy for more details. We want all of our
customers to love their lashes so we offer a 100% Satisfaction
Guarantee on all orders. If in any way you don’t love your lashes we
want, you to return them.  We will refund the amount for all unused and
unopened merchandise from your order less shipping fees. Refund requests
must be made within 14 days from the receipt of merchandise. If you
wish to return your order you have two options to process your return:
use our online return form or email us at with
the subject line “ORDER RETURN” and indicate your Order # in the
contents of the message.  We will be sure to process your return as soon
as possible.   Please remember returns are subject to inspection prior
to return is given.  If lashes look worn we will offer an exchange
rather than return.  For the hygiene purposes, any opened merchandise
are disposed of and are not resold. 

That all depends on the selected shipping method.  We asked
for 2-4 business days for processing but after that it just depends on
the shipping.  Free Shipping is sent via USPS first class mail so can
take 5 – 10 business days. 

For additional details on shipping please visit our shipping details page here

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